Privacy Policy

1. Who we are

Krung Counsel is a legal practice registered in Bangkok, Thailand. Our office is at 271 Phahonyothin Road, Chatuchak, Bangkok 10900.

As the organisation collecting and using your personal data, Krung Counsel acts as the data controller in relation to information collected through this website. For data-related enquiries, please contact us at [email protected].

2. What personal data we collect

When you use our website or submit an enquiry, we may collect the following types of personal data:

• Your name and contact details (email address, telephone number)
• The content of any message you send us through the enquiry form
• Technical data collected automatically — including your IP address, browser type, pages visited, and the time and date of your visit
• Cookie data, as described in our Cookie Policy

We collect this data directly from you (when you complete our contact form) or automatically (through standard web server and analytics technologies).

3. Legal basis for processing

We process personal data on the following legal bases under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and, where applicable, analogous international frameworks:

• Consent — where you have actively provided information through our contact form and agreed to this policy
• Legitimate interests — for basic website analytics and security monitoring, where this does not override your rights
• Legal obligation — where Thai law requires us to retain certain records

4. How we use your personal data

We use personal data solely for the following purposes:

• To respond to your enquiry and provide the legal services you have requested
• To maintain records of our client engagements as required by our professional obligations
• To improve our website based on aggregate, anonymised usage data
• To comply with applicable Thai legal and professional requirements

We do not use your personal data for unsolicited marketing, and we do not sell your data to third parties under any circumstances.

5. Data sharing

We do not share your personal data with third parties except in the following limited circumstances:

• Service providers who assist us in operating our website and communications (for example, web hosting and email providers), under strict confidentiality arrangements
• Where required by Thai law, court order, or regulatory requirement
• With your explicit consent, for example where we refer you to a notary or translation service with your knowledge and agreement

6. Data retention

We retain personal data for as long as is necessary for the purpose for which it was collected, and in accordance with our legal and professional obligations:

• Enquiry and contact data: up to 12 months from the date of last contact, unless an engagement follows
• Client engagement files: 7 years from the close of the matter, as required by Thai professional standards
• Website analytics data: retained in anonymised form only

7. Data security

We take the security of your personal data seriously. Our measures include:

• Encrypted storage for digital client records
• Access controls limiting who can view client data within our practice
• Locked physical storage for paper records
• Secure document destruction when records are no longer required
• HTTPS encryption on this website

In the unlikely event of a data breach affecting your personal information, we will notify you as required by applicable law.

8. Cookies

This website uses cookies to understand how visitors use the site and to remember your preferences. For full details, please read our Cookie Policy. You can adjust your cookie preferences at any time using the controls on that page.

9. Your rights

Under Thailand's Personal Data Protection Act and, where applicable, international frameworks, you have the following rights in relation to your personal data:

• Right to access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate data
• Right to erasure — you may ask us to delete your data, subject to our legal retention obligations
• Right to data portability — you may request your data in a structured, machine-readable format
• Right to object — you may object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
• Right to complain — you may lodge a complaint with the Office of the Personal Data Protection Committee in Thailand

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days.

10. Third-party links

Our website may contain links to external websites for reference purposes. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies directly.

11. Children's privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently received information from a minor, please contact us immediately at [email protected] so we can delete it.

12. Changes to this policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any change constitutes acceptance of the updated policy.

13. Contact us

For any questions about this policy or about how we handle your personal data, please contact: